Maintenance pricing in Dubai is often a mystery until the invoice arrives. Our model is deliberately simple: a refundable AED 200 inspection fee to diagnose the fault, then a fixed written quote for the repair, which you approve before any work begins. No hourly rates ticking up while you wait, no parts markup you cannot see.
How our pricing works: AED 200 refundable inspection fee, fixed quotes before work starts, no hourly surprises. Full explanation here. Call +971 50 168 5444.
Diagnosis is skilled work. Finding out why a breaker trips, why a ceiling is damp or why an AC unit will not hold temperature can take an hour of testing with instruments, and that time has value. The AED 200 inspection fee covers the technician's attendance, the diagnostic testing and a written explanation of what is wrong. If you go ahead with the quoted repair, the AED 200 is refunded in full against the job. If you decline the repair, you have still received a diagnosis you can act on. We would rather be paid honestly for diagnosis than inflate the repair quote to hide a free inspection.
Once the fault is diagnosed, you receive a fixed price for the repair, labour and materials itemised separately, with no obligation to proceed. That price does not change if the job takes longer than expected. If we open a wall to reach a pipe and find a second fault behind it, we stop, photograph it, quote the additional work and wait for your approval. You will never be presented with a bill containing items you did not agree to. For operators managing units remotely, this matters most: you can approve a quote from your phone, from another country, without fearing what the final invoice will say.
We do not quote vague ranges that get revised on site. We do not add a service charge, a callout fee and a diagnostic fee as three separate line items for the same visit. We do not mark up parts without showing you the breakdown. And we do not use emergency situations to inflate prices; the out-of-hours rate is stated on the phone before we dispatch, and the repair quote follows the same fixed process as any scheduled job. If another contractor quotes you half our price, ask them what happens if the job overruns, and whether the quote was fixed or an estimate.
The more you can tell us, the tighter the quote. When you call, have ready: the property location and building, the equipment involved, exactly what the guest or cleaner reported, and when the fault started. A report of a leak under the kitchen sink gets a faster, cheaper diagnosis than a report of a damp problem. Where you can, send a photo or short video by WhatsApp to +971 50 168 5444. For AC faults, note whether the outdoor unit runs at all and whether any water is dripping. That information often lets us bring the right part on the first visit, which is the single biggest factor in keeping your total cost down.
Straight answers, before you book.
Yes, in full, when you proceed with the quoted repair. It is deducted from the job total. If you decide not to proceed, the fee stands as payment for the diagnostic work and written findings. There are no conditions hidden in the small print; the deduction appears on your invoice as a line item you can see.
For simple jobs with clear photos and descriptions, such as replacing a visible tap or a socket front, we can often quote remotely. For anything involving leaks, electrical faults or AC performance, an accurate fixed quote requires inspection, because quoting blind is how contractors end up revising prices on site. We will always tell you which category your job falls into before booking.
We accept bank transfer and card payment, and we invoice after the work is complete and you have seen the result, including photographs of the finished repair. For contract clients, monthly or quarterly invoicing is available. All prices are quoted in AED with VAT shown separately where applicable.
Speak to a technician now, not an answering service.